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Billing and tickets

Sell Pro Services from HostBill

Generate the Pro Services SKUs in HostBill, set your own prices, and every order opens its own ticket thread. Only the Pro Services product category syncs, so your hosting billing stays exactly as it is.

From SKU to ticket, inside HostBill

Selling WordPress care becomes another product on the shelf, and every sale arrives with a thread for the work.

  1. 01

    Generate the SKUs

    Push the Pro Services catalog into HostBill in one step. It creates a product for every care tier and one-off job inside your own Pro Services product category.

  2. 02

    Set your prices

    Every SKU starts at our suggested retail. Price it at that or above, and change it whenever you like; the margin is yours.

  3. 03

    Only that product category syncs

    Orders placed in the Pro Services product category sync with us. Hosting plans, domains and the rest of your billing never leave HostBill.

  4. 04

    Each order opens a ticket

    When an order syncs, a welcome ticket opens inside it, tied to the customer and the service, so the work has a thread from day one.

  5. 05

    Tickets keep coming in

    Customers raise new requests in the HostBill HelpDesk if that is where you run support. If your help desk is separate, we connect it for standalone tickets.

Pro Services product category HostBill
  • WP Care Pro Monthly $29 $39
  • WP Care Pro+ Monthly $79 $99
  • WP Care VIP Monthly $199 $249
  • PHP Upgrade One-off $299 $349
Order #10482 Synced

WP Care Pro · bakery-site.example

Ticket thread

  1. [Order #10482] Welcome to WP Care Pro Opened
  2. [Order #10482] Contact form stopped sending In progress

You keep the customer. We do the work.

Stays in HostBill

  • Your price on every SKU, at or above suggested retail
  • Invoices, payments, renewals and the customer’s account
  • Every hosting plan, domain and order outside the Pro Services group
  • Your customers’ billing history

Handled by Seahawk

  • The WordPress work behind every synced order
  • A ticket thread inside each order, under your brand
  • Standalone tickets from your billing desk or help desk
  • The monthly Proof-of-Care report for every site

Selling something that isn’t a SKU?

Custom work, bigger rebuilds and one-off fixes go through WP Quoter: a client brief comes back as a priced, branded proposal in minutes, so your team quotes on the spot.

See WP Quoter

HostBill questions

Does this touch our hosting billing?

No. Only orders placed in your Pro Services product category sync with us. Every other product, invoice and customer record stays in HostBill as it is.

Who sets the price?

You do. Each SKU starts at our suggested retail and you price it at that or above, in HostBill. You invoice your customer; Seahawk bills you under your partner agreement.

Where do tickets come from?

Two places. Every synced order opens a welcome ticket inside the order. After that, customers raise requests in the HostBill HelpDesk if you use it for support, or in a separate help desk: we connect Zendesk, Freshdesk or HubSpot for standalone tickets.

What about work that is not a standard SKU?

Use WP Quoter. It turns a client brief into a priced, branded proposal, so custom jobs sell as easily as the catalog.

Will my customer see Seahawk anywhere?

No. Products, invoices, ticket replies and care reports all carry your brand.

WHMCS, Upmind, Blesta, HostBill, Zendesk, Freshdesk and HubSpot are trademarks of their respective owners. Pro Services is not affiliated with or endorsed by them.

Start your revenue engine.

Sell WordPress care and pro services from the billing platform you already run. Seahawk’s team does the work under your brand; you keep the customer and the revenue.

  • Every order opens its own ticket thread
  • Recurring WP Care revenue
  • SEO Foundations from $299
  • Website builds and rebuilds
  • PHP upgrades for legacy sites
  • Seahawk’s team under your brand
  • WHMCS, Upmind, Blesta, HostBill
  • Zendesk, Freshdesk, HubSpot