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Billing and tickets

Sell Pro Services from WHMCS

Generate the Pro Services SKUs in WHMCS, set your own prices, and every order opens its own ticket thread. Only the Pro Services product group syncs, so your hosting billing stays exactly as it is.

Book a setup call See suggested retail

From SKU to ticket, inside WHMCS

Selling WordPress care becomes another product on the shelf, and every sale arrives with a thread for the work.

  1. 01

    Generate the SKUs

    Push the Pro Services catalog into WHMCS in one step. It creates a product for every care tier and one-off job inside your own Pro Services product group.

  2. 02

    Set your prices

    Every SKU starts at our suggested retail. Price it at that or above, and change it whenever you like; the margin is yours.

  3. 03

    Only that product group syncs

    Orders placed in the Pro Services product group sync with us. Hosting plans, domains and the rest of your billing never leave WHMCS.

  4. 04

    Each order opens a ticket

    When an order syncs, a welcome ticket opens inside it, tied to the customer and the service, so the work has a thread from day one.

  5. 05

    Tickets keep coming in

    Customers raise new requests in WHMCS support tickets if that is where you run support. If your help desk is separate, we connect it for standalone tickets.

Pro Services product group WHMCS
  • WP Care Pro Monthly $29 $39
  • WP Care Pro+ Monthly $79 $99
  • WP Care VIP Monthly $199 $249
  • PHP Upgrade One-off $299 $349
Order #10482 Synced

WP Care Pro · bakery-site.example

Ticket thread

  1. [Order #10482] Welcome to WP Care Pro Opened
  2. [Order #10482] Contact form stopped sending In progress

Set up WHMCS

Five steps, done once. The partner portal walks you through each one, with the exact API permissions to tick.

  1. 01

    Create an API role

    In WHMCS, add an API role with access to products, clients, support departments and tickets. Service actions (suspend, unsuspend, terminate) are optional.

  2. 02

    Generate API credentials

    Create an API identifier and secret for an admin user with API access, assigned to that role.

  3. 03

    Connect it in the partner portal

    Enter your WHMCS URL and credentials under Settings → Integrations → WHMCS, then test the connection.

  4. 04

    Push the Pro Services catalog

    Choose your Pro Services product group and push. WHMCS gets a product for every service, at matching pricing you can then change.

  5. 05

    Pick a support department

    Choose the department for Pro Services tickets. Welcome tickets open there for every new order.

You keep the customer. We do the work.

Stays in WHMCS

  • Your price on every SKU, at or above suggested retail
  • Invoices, payments, renewals and the customer’s account
  • Every hosting plan, domain and order outside the Pro Services group
  • Suspend, unsuspend and terminate, synced both ways

Handled by Seahawk

  • The WordPress work behind every synced order
  • A ticket thread inside each order, under your brand
  • Standalone tickets from your billing desk or help desk
  • The monthly Proof-of-Care report for every site

Selling something that isn’t a SKU?

Custom work, bigger rebuilds and one-off fixes go through WP Quoter: a client brief comes back as a priced, branded proposal in minutes, so your team quotes on the spot.

See WP Quoter

Pair it with a help desk

Run support outside WHMCS? Connect your help desk for standalone tickets.

WHMCS questions

Does this touch our hosting billing?

No. Only orders placed in your Pro Services product group sync with us. Every other product, invoice and customer record stays in WHMCS as it is.

Who sets the price?

You do. Each SKU starts at our suggested retail and you price it at that or above, in WHMCS. You invoice your customer; Seahawk bills you under your partner agreement.

Where do tickets come from?

Two places. Every synced order opens a welcome ticket inside the order. After that, customers raise requests in WHMCS support tickets if you use it for support, or in a separate help desk: we connect Zendesk, Freshdesk or HubSpot for standalone tickets.

What about work that is not a standard SKU?

Use WP Quoter. It turns a client brief into a priced, branded proposal, so custom jobs sell as easily as the catalog.

Will my customer see Seahawk anywhere?

No. Products, invoices, ticket replies and care reports all carry your brand.

WHMCS, Upmind, Blesta, HostBill, Zendesk, Freshdesk and HubSpot are trademarks of their respective owners. Pro Services is not affiliated with or endorsed by them.

Start your revenue engine.

Sell WordPress care and pro services from the billing platform you already run. Seahawk’s team does the work under your brand; you keep the customer and the revenue.

Book a call Model your revenue
  • Every order opens its own ticket thread
  • Recurring WP Care revenue
  • SEO Foundations from $299
  • Website builds and rebuilds
  • PHP upgrades for legacy sites
  • Seahawk’s team under your brand
  • WHMCS, Upmind, Blesta, HostBill
  • Zendesk, Freshdesk, HubSpot